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Policies
How to Pay for Your Order
- Credit Card or Debit Card
You do NOT need a Pay Pal Account to order from Bear Wallow Herbs' website.
Click on "Add to Cart" Buttons.
"Your Shopping Cart" will come up in another window.
Click on "Proceed to Checkout" button.
Click on "Continue" next to the credit card logos.
We use Secure Credit Card processing. Your financial information is encrypted.
If you want your order shipped to a different address than the billing address of your card, then click "Edit" next to Shipping Address.
If you have a Pay Pal Account buy prefer to pay with a credit card, then click "Continue without logging in." Pay Pal does make it a little tricky to pay with credit card, so if you have any trouble, please call me or email me.
- Pay Pal Account
Click on "Add to Cart" Buttons
"Your Shopping Cart"will come up in another window.
Click on "Proceed to Checkout" button.
Log-in with your E-mail and password.
Pay using money in your Pay Pal Account or a credit card on file.
We use Secure Credit Card processing. Your financial information is encrypted.
- Check or Money Order
Total the amount of your order.
Add shipping charge (see Shipping below).
Write check to Bear Wallow Herbs.
Send to: Bear Wallow Herbs, PO Box 803, Mount Shasta, CA 96067
E-mail cara@bearwallowherbs.com or include a note with your check or money order that lists the products you are ordering and the mailing address you want your order sent to.
Your order will be mailed as soon as your check clears.Shipping
All orders are sent within the U.S are mailed U. S. Postal Service Priority Mail.
You will receive an e-mail from Bear Wallow Herbs confirming the receipt of your payment and notifying you of the shipping date. Orders are usually sent the following business day.
If you are sending your order as a gift, be sure to note the mailing address you want the order sent to.
Orders less than $50, add $6.95 for shipping.
Orders over $50, add $12 for shipping.
If you order with Pay Pal or Credit Card, the shipping charge is automatically added in the shopping cart.
International shipping rates vary depending on the weight of your order and the destination country. The Bear Wallow Herbs website has a flat rate shipping charge of $16 for international orders. If you would like to know exact shipping rate for mailing to your country, please e-mail your request.Satisfaction Guaranteed
Bear Wallow Herbs wants to ensure that you are satisfied with the products you order. If there has been a mistake on your order, please contact Bear Wallow Herbs and it will be corrected immediately.Privacy
Your contact information and order details are not shared with anyone. Health consultations with herbalist Cara Saunders are confidential. After ordering from Bear Wallow Herbs, you will be added to the Bear Wallow Herbs mailing list. Please let me know if you want to unsubscribe.Sustainability
Bear Wallow Herbs harvests all products by hand and creates herbal medicines in small batches. If an item that you ordered is not available, you will be notified prior to shipping. You can choose to be put on a waiting list for when the next batch is ready or substitute the item for one that is available immediately. You can call or e-mail before ordering to guarantee availability. Bear Wallow Herbs uses glass bottles and metal tins that are all recyclable.